Possible output
A starting point for finding an answer or the relevant document.
Finding company information
Find the information you need in company sources.
When procedures, answers and knowledge are spread across documents and people, AI can help search, summarise and find useful references.
All use cases
Generic example of AI use; not a customer case study.
All teams
An example in your team’s context.
Someone needs a procedure, an internal FAQ or project information. From selected material, AI can draft an answer and point to sources to consult. Notes and documentation can also be organised to support knowledge sharing between colleagues.
What to check
Sources need to be current and relevant. People check important answers against the original documents.
A simple process people can check.
- 1
Select the information relevant to the task
- 2
Ask a clear question
- 3
Review the answer and its references
- 4
Check important details against the source
Fit it to your context
Start with the task, not a feature list.
Each example is a starting point. Sources, people involved, expected output and review together define a useful role for AI.
A few practical questions
Questions about use cases.
No. They are generic examples of tasks where AI may help; they do not describe measured customer results.
These examples show support for people, such as finding information or preparing a draft. Automation and actions in other systems are not implied and need separate assessment.
It depends on available sources, information quality, the task and the selected configuration. Important answers should be checked against their sources.
Start with a concrete, well-defined task. Together, assess the information to use, people involved, expected output and checks needed.
No. The examples describe work in the workspace using agreed sources and configuration. Connections to CRM, ERP or other systems and automated actions require separate assessment.
More ways to use AI.
Start with a concrete task.
Tell us about the work you want to support. We’ll assess sources, people involved and required checks, along with a suitable configuration.