How we work

Your platform, configured and supported.

From deployment assessment to workspace configuration, activation and ongoing support. Services follow a clear proposal, with included work and extras defined before you start.

How we deliver

  1. Assess

    Assess your team, data-control needs and deployment. Confirm scope, availability and the proposal.

    You receive

    A deployment recommendation and a clear proposal.

    What’s included in Assess
    • Team and use-case assessment
    • dedicated cloud or on-premise selection
    • Data flows and external dependencies
    • Private AI sizing and compatibility checks
    • Offer scope and separately quoted services
    • Confirmation of availability and activation schedule
    Discuss your requirements
  2. Configure

    Configure workspace, models, approved knowledge, agents and permissions within the agreed scope.

    You receive

    A configured platform with a validated feature scope.

    What’s included in Configure
    • Workspace and compatible model configuration
    • Approved document knowledge
    • Configurable agents and instructions
    • Users, roles and permissions
    • Agreed local and external data flows
    • Validation against representative requests
    Plan your configuration
  3. Activate

    Install or activate the platform, check access and help your team start using it.

    You receive

    The agreed configuration ready for team adoption.

    What’s included in Activate
    • Cloud access or dedicated appliance installation
    • Network or VPN access as agreed
    • Configuration and access checks
    • Validation of the first useful workflow
    • Team onboarding within the agreed scope
    • Confirmation of service responsibilities
    Discuss activation
  4. Manage

    Provide the contracted updates, infrastructure monitoring, assistance and ordinary maintenance.

    You receive

    Ongoing services within a clear agreement.

    What’s included in Manage
    • Software updates
    • Infrastructure monitoring
    • Technical assistance according to the contractual SLA
    • Ordinary maintenance
    • Management access and responsibilities as agreed
    • Separate quotes for extraordinary or bespoke work
    Discuss support

These steps describe platform adoption, rather than four mandatory purchases. Private AI On-prem includes the contracted appliance, software, updates, monitoring, assistance and ordinary maintenance. Custom integrations, bespoke agents and work outside the contract scope are quoted separately; delivery and activation dates are confirmed in the proposal.

A few practical questions

Planning your first step.

Let's map your next step

Tell us about your team, knowledge and data-control requirements. We’ll help you choose the platform deployment and plan activation.