Possible output
A reply, summary or draft for the next step in the work.
Supporting a defined team task
AI support for recurring team tasks.
Frequently asked questions, procedures and repeatable steps can be opportunities to use AI as support in everyday work.
All use cases
Generic example of AI use; not a customer case study.
Administration & Operations
An example in your team’s context.
A department handles recurring requests or tasks. AI can help consult instructions, organise incoming information and prepare a first result for review.
What to check
Define the use case: which information to use, which outputs to prepare and which decisions stay with people. Automating external actions requires separate assessment.
A simple process people can check.
- 1
Describe the task and the information available
- 2
Provide relevant instructions and context
- 3
Ask AI to organise information or prepare a first result
- 4
Review the result and decide the next step
Fit it to your context
Start with the task, not a feature list.
Each example is a starting point. Sources, people involved, expected output and review together define a useful role for AI.
A few practical questions
Questions about use cases.
No. They are generic examples of tasks where AI may help; they do not describe measured customer results.
These examples show support for people, such as finding information or preparing a draft. Automation and actions in other systems are not implied and need separate assessment.
It depends on available sources, information quality, the task and the selected configuration. Important answers should be checked against their sources.
Start with a concrete, well-defined task. Together, assess the information to use, people involved, expected output and checks needed.
No. The examples describe work in the workspace using agreed sources and configuration. Connections to CRM, ERP or other systems and automated actions require separate assessment.
More ways to use AI.
Start with a concrete task.
Tell us about the work you want to support. We’ll assess sources, people involved and required checks, along with a suitable configuration.