Support teams: prepare the reply, keep the review
Use approved knowledge to help colleagues draft answers. Live-system access and automatic sending are separate extensions.
From the implementation side
Insights
Ideas, field notes and practical perspectives on putting AI to work.
Agents
3 articles
What an agent can do in your workspace
A useful agent has a defined task, appropriate knowledge and clear permissions. External actions need an additional scope.
Agents and workflows: where the platform ends and extensions begin
Use agents for knowledge and drafting. Add business-system actions through a separately defined integration.
Put an idea to work.
Bring the idea into your workspace. Explore dedicated cloud or on-premise with our team.